As of Monday May 10th, 2021 in allowance with new NYS guidelines, we have removed our designated timeframes. While we will still be shutting down everyday from 2:30-3:00pm to sanitize, tickets are for the entire day they are purchased for and guests may arrive at their leisure from 11am-5pm.
Purchasing a ticket signifies acknowledgement and acceptance of the policies listed below.
ALL guests over the age of 2 will be required to wear a face
Guests not wearing a mask, will not be given entrance.
Guests that need to be reminded to wear their masks can be asked to leave without refund.
New York State defines as face mask as a covering that covers your
nose and mouth. This includes items
such as face masks, face shields, and homemade cloth masks or bandannas.
Guests are expected to accommodate
each other by maintaining a social distance of 6’ to other guests. In areas
where this is difficult, we ask guests to alternate traffic to stay as distant
We strongly recommend reserving
online to ensure space will be available for your group.
Members are also strongly encouraged
to reserve their exploration time before visiting VIA Aquarium. Members can reserve
your time online through our ticketing system. Entering your Membership number
will give you access to free tickets.
We are also required to limit possible
exposure to COVID-19 by closing our interactive exhibits or exhibits/programs
that would eliminate social distancing. This includes exhibits like the Scavenger Hunt Stations, Spin Browser, Pop Up Tank, Horseshoe Crab
Touch Tank, Sand Box, Water Table, and hands on animal programs.
Guests may still observe the
animals in the Horseshoe Crab Touch Tank; we just won’t have the hands on interactivity.
We plan to have spaces at the Koi Pond and Stingray Bay to allow for
interaction with the animals.
Guests are asked to walk the aquarium in the normal direction without backtracking. If you have time and would like to walk through a second time, you will need to re-enter through Admissions and not make a U-Turn in the Gift Shop.
Terms, Conditions & Important Information:
Admissions close 1 hour before Exhibits close.
Please note that your ticket is good for the date and time block it was purchased for and is nonrefundable. If you are unable to visit on that day, we will try to accommodate your visit within 7 days of expiration. This accommodation will be subject to attendance and capacity.
Select your date and time of admission below, then choose your admission package.
Children 3 & Under are free!